Coffee Program Audit
Most coffee businesses don’t have a coffee problem. They have a system problem.
A structured audit for cafés, hotels, restaurants and roasteries that want better quality, more consistency and a clearer coffee strategy.
Why it matters
Good coffee is not enough.
Many businesses invest in quality beans, premium machines and trained staff, but still struggle with inconsistency. The reason is usually not one single mistake. It is the connection between sourcing, roasting, equipment, extraction, workflow and training.
01
Quality without control
You may have good beans and good equipment, but without clear standards the cup changes from day to day.
02
Equipment without strategy
Expensive machines do not automatically create quality. They need recipes, calibration and trained routines.
03
Training without structure
Staff training only works when the whole coffee system is designed clearly around repeatable decisions.
What we review
We look at the complete coffee system.
The audit is not a generic tasting session. It is a professional diagnostic process designed to identify where quality, consistency or profitability are being lost.
- Coffee sourcing Bean quality, freshness, suitability, traceability and supply structure.
- Roasting profile Structure, consistency, development, intended use and sensory outcome.
- Extraction Espresso recipes, grinder setup, water, workflow and cup consistency.
- Equipment Machine performance, grinder alignment, maintenance and calibration.
- Workflow and training Staff routines, service flow, quality checks and practical standards.
Process
Clear, practical, actionable.
01
Initial review
We understand your current coffee setup, business model, equipment, coffee supply and main pain points.
02
Technical assessment
We review coffee quality, recipes, extraction consistency, equipment settings and operational workflow.
03
Sensory evaluation
We taste the coffee as served and evaluate clarity, balance, sweetness, body, cleanliness and consistency.
04
Improvement roadmap
You receive a clear summary of key issues, quick wins, medium-term improvements and strategic options.
- Diagnostic summary What is working, what is not working, and where the main quality gaps are.
- Quick wins Practical changes that can improve cup quality quickly.
- Technical recommendations Adjustments for coffee, roasting, extraction, equipment or workflow.
- Strategic roadmap Optional next steps for sourcing, training, equipment or coffee program development.
Deliverable
You leave with clarity.
After the audit, you receive a concise written report designed for action — not theory. The goal is to show exactly where to improve and what to prioritize first.
Audit formats
Choose the right starting point.
Remote Audit
For businesses that want a first professional review of their current setup.
From CHF 350
- Video consultation
- Review of coffee, equipment and workflow
- Basic sensory and operational guidance
- Written summary with quick wins
Best for cafés, hotels or small teams looking for an initial diagnosis.
On-Site Audit
For businesses that want a deeper technical and sensory assessment on location.
From CHF 950
- On-site visit
- Espresso and/or filter workflow review
- Equipment and grinder assessment
- Live calibration and practical recommendations
- Detailed written roadmap
Best for hotels, restaurants, specialty cafés and professional operators.
Beyond the audit
From diagnosis to complete coffee program.
When needed, we can support the next phase through green coffee sourcing, roasting development, staff training, equipment guidance and coffee program design.
GREEN
Green coffee access
Curated specialty lots with Swiss access and flexible quantities for testing and production.
ROAST
Roasting intelligence
Profile development, machine comparison and structure-based roasting guidance.
TRAIN
Education and training
Practical training for teams, from extraction basics to advanced sensory and roasting education.
Questions
FAQ
Is this only for specialty coffee businesses?
No. The audit is useful for any café, hotel, restaurant or roastery that wants better coffee, higher consistency and a clearer operational setup.
Do we need to change our coffee supplier?
Not necessarily. The audit starts by understanding your current setup. If the coffee is suitable, we focus on improving the system around it.
Can you help after the audit?
Yes. We can support sourcing, roasting, training, equipment selection, workflow design and long-term coffee program development.
Is this suitable for hotels?
Yes. Hotels are often ideal candidates because coffee quality depends on many moving parts: beans, machines, staff, breakfast service, bar workflow and guest expectations.
Start with clarity.
If your coffee program feels inconsistent, unclear or below its potential, the audit gives you a structured starting point.
Request a Coffee Program Audit